You can set up a cash withdrawal instruction (either “JETCO Cardless Withdrawal” or “UnionPay QRC Withdrawal”) via

the NCB Personal Mobile Banking App; get cash by scanning the on-screen QR code at designated ATMs.

Key features

No physical card required Easy to use Secure
No need to carry an ATM card. You can just withdraw cash via NCB Personal Mobile Banking App. Set up instruction on your phone and get cash directly by scanning QR code at designated ATMs. Reduce the risk of losing your physical ATM card and card information being stolen.

Learn more about Cardless Cash Withdrawal Service

JETCO Cardless Withdrawal UnionPay QRC Withdrawal
Available regions and currencies Hong Kong (HKD)
Macau (MOP/HKD）		 Hong Kong（HKD）
Available ATM NCB ATMs or JETCO ATMs with the “JETCO Cardless Withdrawal”sticker1 ATMs of UnionPay member banks that support this service2
Eligibility Criteria HKD account holder with access to Personal Mobile Banking ATM card holder with access to Personal Mobile Banking
Daily Withdrawal Limit HKD 10,000/day (or equivalent)3 Subject to the ATM transaction limit set by the customer for the selected ATM card3
Service charge 1)HKD cash withdrawal via Hong Kong ATMs: No handling fee
2) HKD/MOP cash withdrawal via Macau ATMs： HKD 15 per transaction4 		HKD/CNY 15 per transaction (depending on the currency of the transaction account)4

View Our ATM Locations

  1. To locate ATMs supporting  JETCO Cardless Withdrawal service, please refer to the JETCO website （www.jetco.com.hk）.
  2. To locate ATMs supporting UnionPay QRC Withdrawal service, please refer to UnionPay International website (www.unionpayintl.com).
  3. For JETCO Cardless Withdrawal service, the debit account is limited to HKD account only. For UnionPay QRC Withdrawal service, customer may select any ATM card to proceed cash withdrawal transaction, where the debit account defaults as the master account of the selected ATM card.
  4. The minimum withdrawal amount per transaction is 100 of the withdrawal currency (the concerned amount of individual ATMs may be different). The maximum withdrawal amount per transaction is 6,000 of the withdrawal currency.
  5. For details of service charge, please refer to “General Banking Services Charges”.
NCB 24-Hour Customer Service Hotline

📞(852) 2616 6628

Terms & Conditions

Please Click Here for Terms and Conditions for JETCO Cardless Withdrawal.

Please Click Here for Terms and Conditions for UnionPay QRC Withdrawal.

Download NCB Personal Mobile Banking App!

NCB 24-Hour Customer Service Hotline

📞(852) 2616 6628