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| Audit Department |
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Audit Manager - Internal Audit [Ref: AMIA-ALAI]
Responsibilities:
- Execute the internal audit assignments throughout the bank to ascertain the extent of compliance with established policies, rules and regulations;
- Investigate causes of irregularities and make recommendations for improvement on audit workflow and measures where necessary.
Requirements:
- Bachelor Degree in Accounting, Finance or related disciplines, preferably with professional qualification in CPA /ACAMS/ ACCA /CIA / AHKIB;
- At least 5 years auditing experience in bank or sizable CPA firm;
- Good knowledge of banking operations and internal audit approach;
- Excellent communication, analytical and Chinese report-writing skills;
- Conversant with Chinese word processing and MS Office Suite;;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable.
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| Corporate and Commercial Business Department |
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Relationship Manager – Corporate Banking / Commercial Banking (Ref: RMCB-CN)
Responsibilities:
- Assist in formulating and implementing business strategies in achieving the business goals and sales targets of the bank;
- Manage and develop corporate / commercial banking accounts;
- Prepare credit proposal, perform comprehensive review and assessment of risks for all credit packages.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 3 years of experience in corporate or commercial banking;
- Substantial knowledge and exposure in corporate or commercial banking;
- Aggressive, result-oriented with good business acumen;
- Analytical with strong negotiation and presentation skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA);
- Candidate with more experience will be considered as Senior Relationship Manager.
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Syndicate Loan Manager [Ref: COR-SYN-PL]
Responsibilities:
- Work closely with front-line / account relationship managers / team leaders to win mandates as lead manager / arranger / underwriters;
- Maintain good contact with banks to explore primary and secondary syndicated transaction opportunities;
- Provide regular updates on market information and investor appetites, and advise on loan pricing and distribution strategies;
- Promote and manage the sell-down of the bank’s loan portfolio, including preparing relevant documents for transaction closing;
- Prepare information memorandums/packages;
- Work with front-line, loan operation team, lawyers, and other relevant units to finalize loan documents and assist in the fulfillment of conditions precedent to drawdown;
- Assist in formulating and implementing business strategies to achieve the bank’s business goals and sales targets.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 7 years of working experience in Syndicate Loan;
- Aggressive and result-oriented with good business acumen;
- Analytical with strong negotiation and presentation skills;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Immediate availability is highly preferred;
- Candidate with more experience will be considered as Senior Syndicate Loan Manager.
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| Personal Relationship Management Department |
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Relationship Manager – Cross Border Business (Ref: RMCBB-EN)
Responsibilities:
- Explore cross-border business opportunities and facilitate customer acquisition for the segment of Mainland customers;
- Identify and fulfil customer needs by providing thorough financial analysis;
- Initiate and implement strategies to promote a full range of banking services in achieving the business sales targets of the bank.
Requirements:
- Bachelor’s degree or above;
- At least 5 years of sales experience in consumer banking field;
- Experience in cross border business or segment business, handling cross border business is preferred;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
- Sound knowledge towards investment market and various banking products;
- Sales and customer-oriented with good communication skills;
- With strong people network in Mainland;
- Ability to communicate with Chinese financial institution independently;
- Occasional business travel maybe required;
- Proficiency in both written and spoken English, Chinese and Putonghua.
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA)
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Strategic Planning Manager - Cross Border [Ref: SPMCB-EN]
Responsibilities:
- Review, formulate and implement strategies to align with the business targets;
- Design and monitor the implementation of business plans for Cross Border Center;
- Work with various internal and external stakeholders to meet business needs from a holistic perspective;
- Collect and analyze data and feedbacks from time to time and make business recommendations for continuous improvement;
- Perform administrative duties, system UAT, compiles various data and generate reports for strategic business analysis.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 4 years of experience in Financial Services, including 1 year in strategic planning or product development;
- Familiar with branch operations and operations/service enhancement is an advantage;
- Excellent communication and presentation skills;
- A good team player with strong business acumen and analytical skills;
- Able to work under pressure to meet tight deadline;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Candidate with less experience will be considered as Assistant Strategic Planning Manager.
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| Channel Management Department |
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Assistant Personal Banking Manager (Ref: APBM-EN)
Responsibilities:
- Solicit business opportunities by providing quality services and promoting retail banking products to the mass-market customers and make referral, if necessary, in order to achieve the business sales targets of the bank;
- Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 1 year of experience in banking;
- Extensive knowledge and exposure in various retail banking products;
- High initiative team player, sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua.
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA).
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Customer Services Officer (Counter Operations) (Ref: CSOCO-CM)
Responsibilities:
- Provide professional and efficient counter services to the customers;
- Establish good relationships with customers to seize referral opportunities;
- Perform general clerical support in branches to smoothen the daily operation.
Requirements:
- HKCEE / HKDSE with at least 5 subjects at Grade E / Level 2 or above including Chinese, English and Mathematics;
- Proactive, eager to learn and able to work under pressure;
- Attentive to details with good communication and organization skills;
- Pleasant character with customer-oriented attitude;
- Conversant with Chinese word processing and MS Office Suite;
- Possess HKSI and IIQE qualifications will be an advantage.
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Customer Relationship Manager, Wealth Management (Branch) (Ref: CRMWMB-EN)
Responsibilities:
- Establish and strengthen the relationships with high-net-worth customers, identify and fulfil their investment needs by providing thorough financial analysis;
- Initiate and implement strategies to promote a full range of retail banking products through a proactive and professional approach in achieving the business sales targets of the bank.
Requirements:
- Bachelor’s degree or above Business or related disciplines;
- At least 2 years of sales experience in consumer banking field;
- Sound knowledge towards investment market and various banking products;
- Sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must;
- CFPCM / CFMP / ECF – RWM is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA);
- Candidate with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management.
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Assistant Branch Operation Manager (Ref: ABOM-ALAI)
Responsibilities:
- Supervise the counter services to ensure smooth and efficient day-to-day operations with emphasis on high quality customer services;
- Ensure the branch is operated in accordance with the rules, guidelines, procedures and ordinances of the Bank and regulatory bodies.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 1 year of experience in banking;
- A team player with good communication skills and risk awareness;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua.
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA).
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Assistant Personal Services Manager (Cross Border Business) (Ref: APSMCBB-CN)
Responsibilities:
- Solicit business opportunities by providing quality services and promoting retail banking products for the segment of Mainland customers and make referral if necessary in order to achieve the business sales targets of the bank;
- Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 1 year of experience in banking;
- Fresh graduate is welcome;
- Extensive knowledge and exposure in various retail banking products;
- High initiative team player, sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua.
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA).
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Assistant Personal Services Manager (Ref: APSM-EN)
Responsibilities:
- Solicit business opportunities by providing quality services and making referral for investment and insurance products;
- Responsible for account opening. Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 1 year of experience in banking;
- Extensive knowledge and exposure in various retail banking products;
- High initiative team player, sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua.
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA).
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Assistant Customer Due Diligence Manager (Secondment Contract) (Ref: ACDDM-CM)
Responsibilities:
- Involve in Customer Due Diligence process for onboarding, periodic review and trigger event review under branch;
- Perform KYC documents and analysis on customers’ profile;
- Engage with customers to provide incomplete CDD information and documentation within service level.
Requirements:
- Bachelor’s degree or above in business or related disciplines;
- At least 1 year banking experience in branch operations;
- Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing;
- Self-motivated, able to work independently and willing to accept challenges;
- Proficiency in both written and spoken English, Chinese and Putonghua
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| Network Finance Department |
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Assistant Customer Services Manager (Online Banking Centre) (Secondment Contract) (Ref: ACSMOBC-AL)
Responsibilities:
- Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels;
- Handle customer requests and resolve customer and resolve customer complaints to ensure customer satisfaction;
- Solicit business opportunities through cross-selling and outbound calls to meet the sales and other business objectives;
- Perform general support in centre to smoothen the daily operation;
- Provide high quality service and handle daily operations according to the regulatory and compliance requirements to meet all the quality and service targets;
- Perform duties on shift basis 7x24 to ensure the smooth and continuous operations.
Requirements:
- Bachelor’s degree or above in any discipline;
- At least 2 years of call centre experience preferably in financial industry;
- Excellent communication skill with strong customer-oriented mind set;
- Pro-active, self-motivated, mature and pleasant personality;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua.
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Online Banking Centre Manager (Online Chat Service) (Ref: OBCM-AL)
Responsibilities:
- Act as a team leader and manage a team of service representatives to provide all-around quality service to customers via Online Chat;
- Establish relevant guidelines and procedures to ensure excellent service standards;
- Handle customer requests and resolve customer complaints to ensure customer satisfaction;
- Gather and analyze data to formulate training programs to team members;
- Conduct coaching to team members on best practices for daily inquiries;
- Perform any other job duties as assigned by supervisor.
Requirements:
- Bachelor’s degree or above in any discipline;
- At least 2 years of experience in SME customer service in banking industry;
- Good customer service orientation with strong problem solving and analytical skills;
- Excellent customer centricity mindset to deliver good quality services for customers;
- Able to work under pressure and meet tight deadlines;
- Proficient in MS Office applications including Chinese word processing;
- Work on shift is required.
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Senior Product Management Manager [Ref: SPMM-AL]
Responsibilities:
- Lead and develop the strategic planning and construction of non-branch electronic banking channels centered on APPs;
- Drive the implementation of relevant projects to ensure the timely and quality completion of products;
- Be responsible for designing and optimizing customer experiences, particularly in the establishment of financial and non-financial service systems and user systems;
- Conduct industry and innovation research to understand market trends and provide insights;
- Promote the implementation of innovative products to ensure they respond quickly to market demands and customer expectations;
- Closely coordinate and manage multiple suppliers to ensure product and service technical standards and security requirements are met;
- Perform market analysis and identify demand, ensuring product development aligns with market trends and customer needs.
Requirements:
- Bachelor's degree or above, with preference for finance, computer science or related disciplines;
- Minimum of 7 years of experience in the relevant field, particularly in electronic banking or fintech areas;
- Abundant experience in the development and management of financial products, especially in the APP and non-branch banking channels;
- Responsible or participated in at least 3-5 successfully developed financial product projects;
- Strong problem-solving and analytical skills, capable of quickly diagnosing and solving complex problems;
- Good market research and user needs analysis skills;
- Excellent communication and coordination abilities, capable of effectively leading teams and external collaborators;
- Proficiency in both written and spoken English, Chinese and Putonghua.
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e-Banking App Operations Manager (Secondment contract) [Ref: EBD-AOM-AL]
Responsibilities:
- Operations Strategy and Execution:Develop and implement the Bank’s annual app operations plan. Plan and execute online and offline campaigns;
- Data Analysis:Analyze user behavior data by SQL/Python, produce optimization reports, and drive iterative improvements;
- Product Operations Closed-Loop Management:Monitor App feature usage rates and manage user feedback loops;
- Cross-Department Collaboration and Resource Integration:Liaise with R&D team to facilitate feature development and coordinate with compliance departments;
- Competitor Research and Innovation Exploration:Regularly analyze peer App strategies to identify differentiated operational approaches and explore AI applications in user engagement.
Requirements:
- Bachelor’s degree or above in Finance, Computer Science, Marketing or related disciplines;
- At least 3-5 years of experience in Banking or Fintech company, with a track record of successful campaign planning;
- Proficiency in Tableau/Power BI; basic data analysis skills using SQL;
- Familiarity with Hong Kong e-Banking compliance requirements;
- Ability to identify user needs through data and design commercialization pathways;
- Experience in leading at least two full-cycle operations projects, and with cross-cultural collaboration experience;
- Candidate with experience in Banking Apps and Operational Models, or AI projects (e.g., machine learning model deployment, intelligent recommendation systems) is preferred.
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e-Banking App Product Manager (Secondment contract) [Ref: EBD-APM-AL]
Responsibilities:
- Manage the product life cycle of the bank's APP, leading the core feature iterations (account management, smart advisory services, cross-border payments), and formulating the annual product roadmap;
- Build a user behavior analysis system (such as in-app touch point monitoring, NPS surveys), extract functional optimization requirements, and analyze transaction data using SQL/Python to design A/B testing models, thereby enhancing user conversion rates and retention rates;
- Coordinate with cross-departmental teams including R&D (agile development), QA, and compliance (KYC/AML) to ensure project delivery on time and in conjunction with external partners to promote API openness and application in financial scenarios;
- Design user growth strategies (such as check-in rewards, social media referrals) to increase DAU/MAU and integrate financial products (credit card installment plans, wealth management) to optimize revenue models while controlling customer complaint rates;
- Lead AI function development (such as intelligent customer service, automated anti-fraud) to optimize risk control models and user service efficiency, and track the application trends of generative AI in financial scenarios and propose feasible solutions.
Requirements:
- Bachelor's degree or above in Computer Science, Finance, Information Management, or related disciplines;
- Minimum of 3-5 years of experience in banking or fintech company APP products, with the ability to provide examples of past projects such as payment systems or wealth management modules;
- Proficient in using Axure/Sketch/Figma and basic data analysis capabilities using SQL/Python;
- Familiar with the Hong Kong Monetary Authority’s compliance requirements for E-Banking and the ability to write and coordinate in English and Chinese.
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| Office of the Chief Executive |
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Administration & Support Manager (Administration Division) [Ref: AMD-ASM-CM]
Responsibilities:
- Responsible for the procurement of non-electronic equipment for the entire bank, including stationery, vehicles, and large machinery;
- Monitor and oversee the procurement process;
- Handle budget and expense management;
- Manage vehicle operations, employee canteen, and banquet arrangements;
- Oversee fixed asset management, including annual maintenance, renewals, and payments;
- Handle relevant office documents (e.g., vehicle registration);
- Manage insurance for bank property.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 5 years of experience in procurement and bidding management;
- Prior experience in facilities or security management is an advantage;
- Familiar with financial management;
- Experience in vehicle management and banquet services is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua.
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| Credit Management Department |
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Credit Risk Manager (Credit Review) [Ref: CRDCR-KF]
Responsibilities:
- Analyse and review credit applications and proposals, evaluate risk level and prepare assessment reports;
- Formulate credit risk policy to optimise the risk exposure of the bank;
- Facilitate in credit product development to strengthen the competitiveness of the bank in commercial lending, trade finance and other credit products.
Requirements:
- Bachelor’s degree or above in Risk Management, Finance, Economics, Accounting, Information System or related disciplines;
- Professional qualification in CFA, FPM, ACCA, CPA, ECF is preferred;
- Minimum 4 years of experience in credit risk management and analysis, exposure in policy formulation is an advantage;
- Sound knowledge in regulatory requirements, Basel III and banking practices on credit risk management is essential;
- Analytical, independent, possession of good problem-solving and report-writing skills;
- Proficiency in both written and spoken English, Chinese and Putonghua.
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Assistant Credit Monitoring Manager [Ref: ACMM-KF]
Responsibilities:
- Gather and analyse market information, monitor the performance of credit facilities utilization to identify early signs of credit deterioration;
- Make recommendations and review on credit risk management strategies to comply with relevant regulatory requirements;
- Perform portfolio analysis to identify potential credit risks and provide professional advice on risk mitigation;
- Review the post-lending credit monitoring policies, to align with regulatory requirements and business strategies;
- Perform impairment assessment, conduct procedural reviews and relevant MIS reports.
Requirements:
- Degree holder in Risk Management, Finance, Economics, Accounting, Information System or related disciplines;
- At least 2 years experience in credit risk management and monitoring;
- Holder of ECF-CRM would be an advantage;
- Familiar with legal and regulatory requirements, Basel III and banking practices on credit risk management;
- Sound knowledge in database management and statistical computer applications including SQL, MS Excel, Access, Hyperion and Bloomberg is preferable;
- Analytical, independent with good communication skills;
- Proficient in both spoken and written English and Chinese.
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| Finance Department |
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Financial Management Manager - Budget and Planning (Ref: FMMBP-ALAI)
Responsibilities:
- Assist in preparing financial budget and financial analysis reports to senior management for planning and decision-making;
- Participate in developing and enhancing management information systems such as internal transfer pricing, cost allocation and profitability analyzing, to facilitate the building of an effective financial management in achieving the financial goals of the bank.
Requirements:
- Bachelor’s degree or above in Accounting, Finance or related disciplines;
- At least 5 years of experience in banking;
- Strong analytical and report-writing skills;
- Able to work independently and under pressure;
- Sound knowledge in Chinese word processing and MS Office Suite;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable;
- Candidate with less experience will be considered as Assistant Financial Management Manager.
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Financial Management Manager - Regulatory Reporting (Ref: FMMRP-ALAI)
Responsibilities:
- Prepare statutory financial reports in accordance with the HKMA reporting guidelines and monitor movements related to the Bank's portfolio of assets and liabilities;
- Assist in setting up, maintaining and improving financial compliance system and management information systems to ensure the financial data provided meet the requirements of HKMA and Banking Ordinance.
Requirements:
- Bachelor’s degree or above in Accounting, Finance, Risk Management or MIS or related disciplines;
- At least 4 years banking experience in financial regulatory reporting;
- Experience in performing UAT is definitely an advantage;
- Substantial knowledge in Basel III and HKMA regulatory requirements is essential;
- High initiative team player with strong analytical and report-writing skills;
- Able to work under pressure;
- Conversant with Chinese word processing and MS Office Suite;
- Knowledge in Oracle or Hyperion application is highly preferable;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable;
- Candidate with less experience will be considered as Assistant Financial Management Manager.
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Financial Management Manager - Asset & Liability Management [Ref: FMMALM-ALAI]
Responsibilities:
- Review and establish the policies and procedures in respect of liquidity risk and interest rate risk monitoring in compliance with the guidelines of HKMA Supervisory Policy Manual;
- Assist in the formulation of asset and liability management system for assessing the liquidity risk management and interest rate risk management as well as ALM optimization of the bank in relation to its overall risk profile in accordance with the requirements of Basel III.
Requirements:
- Bachelor's degree in Accounting, Finance, Risk Management, or related disciplines;
- At least 5 years banking experience in asset and liability management, liquidity / interest rate risk management for banking book;
- Professional qualification in CFA / FRM is preferred;
- Substantial knowledge in Basel III IRRBB or Basel III LCR / NSFR and relevant HKMA regulatory requirements (familiar with HKMA SPM such as LM-1, LM-2, IR-1) is essential;
- Strong analytical and report-writing skills;
- Proven analytical skills in forecasting and modeling, independent and possession of good problem-solving ability;
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment and interact with senior management;
- Conversant with Chinese word processing and MS Office Suite;
- Knowledge in SAS / ALM system and Moody’s application is highly preferable;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable;
- Candidate with less experience will be considered as Assistant Financial Management Manager.
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Financial Management Manager (Capital Management) [Ref: FMMCM-ALAI]
Responsibilities:
- Regular review on capital planning and management policy, methodology and procedures;
- Perform short term and/or long term projection and related capital plan, issuance and redemption of capital instruments;
- Support ALCO and other committees and monitor capital related ratios, analyze trends and variances;
- Lead ICAAP process relating to capital planning & management and different kinds of stress testing on capital;
- Support implementation of evolving regulatory requirement on capital;
- Participate in capital planning, respective capital projections and stress testing;
- Participate in ongoing maintenance of recovery plan;
- Prepare capital management reporting for parent company;
- Perform ad hoc projects and assignments in relation to capital such as new product assessment, benchmarking review, preparation of presentation materials for senior management;
- Participate in UAT and system development projects;
- Assist in ad hoc sensitivity and scenario analysis to support the team or senior management.
Requirements:
- Bachelor's degree in Accounting, Finance, Risk Management, or related disciplines; preferably with professional qualification in CFA / FRM;
- At least 5 years of experience in capital management, preferably in banking, finance or audit;
- Knowledge of accounting principles, bank’s accounting policies & procedures;
- Knowledge of stress testing and treasury operation would be an advantage;
- Good understanding of Banking (Capital) Rules, SPMs and Basel requirements in relation to capital management as well as recovery and resolution planning.
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Accounting Clerk (1 Year Secondment Contract) [Ref: AC-ALAI]
Responsibilities:
- Assist in posting journal entries and other supportive duties in General Ledger Team,
e.g. monthly-end closing and perform bank reconciliation statements.
Requirements:
- Higher Diploma in Business or related disciplines;
- At least 1 year of relevant working experience and knowledge of accounting and system enhancement are preferable;
- Attentive to details with good communication and organizational skills;
- Eager to learn and able to work independently;
- Able to work under pressure and meet deadlines;
- Conversant with Chinese word processing and MS Office Suite;
- Proficiency in both written and spoken English, Chinese and Putonghua.
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| Risk Management Department |
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Assistant AML Manager (Advisory) [1year contract, secondment] [Ref: AMLMC-KF]
Responsibilities:
- Maintain an effective AML/CFT compliance framework / controls across the Bank;
- Provide advisory support to business units and relevant stakeholders in both Hong Kong and Mainland China to ensure that the Bank complies with internal and regulatory requirements;
- Review and maintain the AML/CFT policies and procedures up-to-date, and support the implementation across the Bank;
- Review enhanced due diligence for high risk customers;
- Coordinate and oversee the Bank’s (overseas) subsidiaries in AML/CFT matters;
- Handle AML-related inquiries from regulators and other stakeholders;
- Participate in AML/CFT related ad-hoc projects as assigned.
Requirements:
- Degree holder in Finance, Law, Accounting, Business Administration or related disciplines;
- 2-3 years of relevant experience in AML/CFT compliance with good understanding and application of AML/CFT regulatory requirements in Hong Kong;
- Knowledge in AML/CFT regulatory requirements in Mainland China would be an advantage;
- Independent, good team player, analytical mind with sound communication and interpersonal skills;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable;
- Holder of AAMLP / CAMLP / CAMS would be an advantage.
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| Operation Management Department |
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Credit Execution Officer (Ref: CEO-PL)
Responsibilities:
- Prepare loan documents and handle operational matters related to personal and commercial loans processing.
Requirements:
- HKCEE / HKDSE with at least 5 subjects at Grade E / Level 2 or above including Chinese, English and Mathematics;
- Relevant working experience and knowledge of banking is preferable;
- Attentive to details with good communication and organizational skills;
- Eager to learn and able to work independently;
- Conversant with Chinese word processing and MS Office Suite;
- Proficiency in both written and spoken English, Chinese and Putonghua.
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Assistant Operations Support Manager (Ref: AOSM-PL)
Responsibilities:
- Initiate plans concerning operation process, policies and workflow for the retail banking section;
- Examine temporary credit or overdraft applications and approvals from retail branches;
- Perform anti-money laundering checking for account opening documents and conduct profile review to ensure the bank complies with regulatory requirements.
Requirements:
- Bachelor’s degree or above in Business Administration or Operations Management or related disciplines;
- At least 5 years of experience in banking, preferably in branch operations or sales activities planning;
- Solid knowledge in bank retail business and local regulatory requirements;
- Independent, flexible, analytical with good problem-solving ability;
- Excellent communication skill with strong risk awareness;
- Proficiency in both written and spoken English, Chinese and Putonghua.
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Remittance Manager [Ref: RSD-REM-PL]
Responsibilities:
- Manage and monitor the operations of the Remittance Centre which covers inward remittance, outward remittance and intermediary remittance service, including case investigation.
- Ensure compliance with guidelines, legal and regulatory requirements.
- Review the workflow, procedures and systems.
- Support all SWIFT messages routing and management for the bank.
- Supervise and motivate team members to properly perform routine and ad hoc works.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 7 years of experience in remittance with solid knowledge in payment execution and monitoring transactions with Anti-Money Laundering matters;
- Experience in case investigation is required;
- Strong leadership, communications and interpersonal skills;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Immediate available is highly preferred;
- Candidate with more experience will be considered as Senior Remittance Manager.
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Assistant Settlement Manager (US stock) [Ref: RSD-ASM-PL]
Responsibilities:
- Assist in daily transaction processing of securities and funds to deliver a timely, smooth, reliable and efficient service to customer.
- Provide processing support on daily operation tasks such as trade matching, CCASS operations, corporate actions processing, IPO FINI and placement, client fund transfers, borrowing and lending, data management and mutual funds processing.
- Assist to manage the stock pledge processing of equities and derivatives in Hong Kong.
- Enforces segregation of duties and proper controls by verifying the transactions, amendments and data changes made by the operations team.
- Participate in system enhancement project, manage and resolve problems during different stages from project initiation to its implementation.
Requirements:
- Bachelor’s degree or above in Business Administration or related disciplines;
- At least 2 years of working experience in the settlement and operations department;
- Applicants with prior experience in US stock settlement will be given priority consideration;
- Solid experience in operations and settlement of Equities, Fixed Income, Mutual Funds, Derivatives;
- Ability to handle the full settlement cycle in CCASS is a must;
- Good understanding of the procedures for clearing, fees and commissions calculation, handling IPO, corporate actions, fund transfers and settlement instructions, mutual funds processing and the relevant SFC and HKEX rules and regulations;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Immediate available is highly preferred.
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Bills Operation Manager [Ref: BOM-PL]
Responsibilities:
- Process bills transactions and handle trade services;
- Prepare trade processing reports;
- Perform trade services documents checking according to standard practices;
- Ensure compliance with regulatory requirements, internal policies and guidelines;
- Participate in system enhancement and conduct UAT;
- Take up ad-hoc tasks as assigned.
Requirements:
- Bachelor’s degree or above in related disciplines;
- At least 5 years of banking experience in Bills Operation / Trade Finance with sound practical knowledge;
- Strong communication and problem-solving skills;
- Able to work independently;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Candidate with less experience will be considered as Assistant Manager.
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| Personal Product Management Department |
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Assistant Retail Lending Manager [Ref: ARLM-ALAI]
Responsibilities:
- Solicit business opportunities by promoting retail financing products (e.g. mortgage, secured loan, etc.) to the mass-market customers and conducting outreach sales activities by establishing good relationship with business partners;
- Handle customer inquiries and retail credit applications in a professional and compliance manner;
- Make referrals if necessary in order to achieve the business sales targets of the bank;
- Identify and fulfill customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.
Requirements:
- Bachelor’s degree or above Business or related disciplines;
- At least 1 year of sales experience in consumer banking field;
- Sales and customer-oriented, outgoing, energetic with high flexibility;
- Comprehensive knowledge of retail financing products and a broad range of banking offerings, including general banking services, insurance and investments;
- Proactive with excellent interpersonal and communication skills;
- Passed in HKSI 1, 7, 8 or equivalent and IIQE (Paper 1, 2, 3 & 5) Intermediaries Examination is a must;
- Cross border business experience is an added advantage;
- Proficient in both spoken and written English and Chinese including Putonghua;
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA);
- Candidate with more experience will be considered as Retail Financing Manager.
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Product Management Manager (Equity / Investment Funds / Structured Products) (Ref: PMMIF-ALAI)
Responsibilities:
- Work with a team charged with a product line and manage the entire product line life cycle from strategic planning to tactical activities;
- Aim at increasing the profitability of existing products and developing new products. Conduct market research and initiate marketing strategies;
- Familiar with up-to-date compliance requirements and participate in the work flow design.
Requirements:
- Bachelor’s degree in Finance, Marketing or Business related disciplines;
- At least 5 years banking experience (experience in product management is an advantage);
- Knowledge on retail banking products and global financial markets;
- Well-versed with regulatory requirements of banking industry;
- Analytical with excellent problem-solving skill and strategic mindset;
- Possession of sound communication and presentation skills;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable.
- Candidate with less experience will be considered as Assistant Product Management Manager.
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Investment Product Specialist (Ref: IPS-ALAI)
Responsibilities:
- Conduct briefings on investment market trend and investment products features to sales staff;
- Deliver investment strategies to meet customer investment needs;
- Support various kinds of investment sales activities & client meetings;
- Provide coaching and technical trainings to sales staff to enhance sales staff’s knowledge and skills;
- Support districts and sales staff to co-achieve business goals.
Requirements:
- Bachelor's degree or above with major in Finance, Economics or related discipline;
- At least 4 years relevant working experience in the banking or financial industry;
- Licensed for dealing in securities - HKSI Paper 1,7 & 8 or equivalent;
- Professional certifications such as CFA and CFP etc. will be an advantage;
- Sufficient experience, good market sense and strong knowledge on investment markets & products, including but not limited to bonds, equities, commodities & FX, Unit Trust & Structured Products;
- Excellent interpersonal and presentation skills, self-motivated and independent, able to work under pressure;
- Enthusiasm in achieving target;
- Excellent command of spoken and written English and Chinese, and Putonghua is essential.
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA).
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Assistant Retail Lending Operation Manager [Ref: ARLOM-ALAI]
Responsibilities:
- Collaborate closely with internal departments to ensure efficient credit processing;
- Enforce compliance with internal policies and regulatory requirements across all center activities;
- Provide services with emphasis on high quality customer services;
- Review and manage loan application, drawdown and monitoring procedures;
- Oversee operation checks for loan application, drawdown documents and daily reports.
Requirements:
- Bachelor's degree in Accounting, Finance, Business Administration or any related discipline;
- With at least 1 year related experience in banking industry;
- Detail-minded with good business sense and knowledge in HKMA related guidelines;
- Able to work under pressure and independently;
- Excellent communication and interpersonal skills;
- Passed in HKSI 1, 7, 8 or equivalent and IIQE (Paper 1, 2, 3 & 5) Intermediaries Examination is preferred;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA)
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Assistant Product Management Manager (System,1 Year Secondment Contract) -Equity/ Investment Funds/ Structured Products [Ref: APMM-ALAI]
Responsibilities:
- Support the team to develop/ enhance product management systems, conducting UAT, data analysis review as well as preparing management reports;
- Liaise with relevant parties to system analysts / vendors for clarifying the user requirements.
Requirements:
- Bachelor's Degree in Finance, Marketing or Business related disciplines;
- 3 years relevant working experience;
- Strong in PC and programming skills such as SQL, VBA, Excel, SAS is preferred;
- Good Knowledge in retail banking products and global financial markets is an advantage;
- Strong analytical mind, independent, good problem-solving and multi-tasks handling ability;
- Good communication and interpersonal skills, with good report-writing skills;
- Proficient in both spoken and written English and Chinese, fluent in Putonghua is preferable.
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| Private Banking Department |
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Private Banking - Relationship Manager (Ref: PBRM-CN)
Responsibilities:
- Develop and manage a portfolio of private banking clients;
- Perform investment portfolio analysis and fulfil clients’ investment needs by providing professional wealth management advice;
- Provide regular portfolio review and market update to clients;
- Initiate and implement strategies to promote a full range of banking and investment products through a proactive and professional approach in achieving the business sales targets of the bank.
Requirements:
- Bachelor’s degree or above;
- At least 5 years of sales experience in private banking field;
- Sound knowledge towards investment market and private banking products;
- Good understanding of private banking operations and policies;
- Excellent connection in private banking market;
- Sales and customer-oriented with good communication skills;
- Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 is a must;
- Holder of PWMA or CFPCM qualifications will be an advantage;
- Proficiency in both written and spoken English, Chinese and Putonghua.
- This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA)
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| Information Technology Department |
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Information Technology Manager (IT Incident And Change Management) [Ref: AOD-ITM-AL]
Responsibilities:
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IT Change Management:
- Host daily IT Operations problem/change review meeting in the morning and follow-up.
- Review and approve the Change Request and arrange CAB.
- Monitor and follow-up the Change Request completion and outstanding status.
- Monthly Management Reporting: Keep the policy and procedures updated and conduct annual user training.
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IT Incident Management:
- IT Incident / Problem follow-up (from open to close with proper approval and according to policy and procedures).
- Host the monthly incident/problem review meeting with IT Operations, Development, and Governance Team, etc.
- Keep the policy and procedures updated.
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or related disciplines;
- Minimum of 5 years of relevant experience in IT Services Management;
banking/financial industry experience is preferred;
- Project Management and ITIL experience is preferable;
- Strong IT knowledge on Infrastructure, Database, System, and Network;
- Detail-oriented, problem-solving skills, and well-organized with a high level of integrity;
- Proactive, strong problem-solving skills, and the ability to work under pressure;
- Strong interpersonal relationship and leadership skills;
- Proficiency in both written and spoken English, Chinese (Cantonese and Mandarin).
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Information Technology Manager - Project Management & Business Analysis (Secondment Contract) [Ref: REM-AL]
Responsibilities:
- Understand and analyze business requirements. Work as Business Analyst for Investment (Stock/Fund/Bond) or Treasury to support their business requirements;
- Act as IT PM, manage the projects from initiation to roll-out;
- Work closely with a wide range of stakeholders including business users, technical teams (internal and external), regulatory parties, senior managements to ensure effective project implementation;
- Support UAT. Facilitate IT solution and problem solving, prepare related documentations;
- Coordinate with multiple parties to achieve the goals;
- Contribute to wider project group by sharing domain knowledge.
Requirements:
- Bachelor’s degree or above in Computer Science, or related disciplines;
- At least 5 years’ experience in project management and business analysis, with experience in banking is highly preferred;
- Experience in driving digital change programs with a distributed team comprising internal and external resources based in different locations;
- Strong experience in stakeholder and vendor management;
- Strong in analysis, communication, presentation and time-management;
- Work independently, able to work under pressure;
- Proficiency in both English and Chinese (both Putonghua and Cantonese).
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