Personal Banking

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Self Service Banking

Service Overview

ATM Service

The following services are available via NCB ATMs:

  • HKD cash withdrawal, some ATMs provide RMB cash withdrawal service
  • Balance Enquiry
  • Transfers (including “JETCO” Interbank Transfer)
  • Credit card repayment
  • Jet Payment
  • Change of Personal Identification Number (PIN)
  • Activate the ATM cash withdrawal function in advance

Cash Deposit Machine Service

  • Accepts deposit a maximum of 100 pieces of banknotes for each transaction
  • The daily maximum cash deposit for HKD Account and RMB Account are HKD100,000 and RMB20,000 respectively
  • Accepts deposit of banknotes denominated in HKD1,000, HKD500 or HKD100 issued by any note-issuing banks in Hong Kong and in RMB100

Cheque Deposit Machine Service

  • HKD, USD and RMB cheques, as well as gift cheques and cashier’s orders are accepted
  • Up to 30 cheques in the same currency can be deposited each time
  • The cheque(s) can be deposited into any HKD, USD or RMB savings or current account
  • Bill payment of Credit Card is accepted

Passbook Updating Machine Location